ROLE SUMMARY

Contract Position- Medical Administrator 1

Medical Admin - Processor

Medical Administration and Support

• Serve as key point for scheduling and management of Oil and Gas Client medical examination programs.
  • Occupational health related examinations follow-up and referrals.
  • Monitor group mailbox for incoming exam results, invoices, and requests
  • Process payments for medical invoices and uploading to electronic medical records
  • Provide administration support to Americas Regional Medical Teams.
  • Respond timely to questions and redirect enquiries on behalf of other team members as needed
  • Reconcile credit card statement monthly
  • Medical referrals

• Identify the provider and arrange appointments for employees. Share appointment details, distribute necessary forms, and follow up on results.
• Review medical encounters for completion
• Enter relevant medical data into electronic health record system
• Ensure that records are reviewed and approved by FFD decision maker on a timely basis.
• Escalate complex issues to admin team lead

Expectations

• Deliver personalized and high-level customer service support to our workforce.
• Always maintain medical confidentiality and medical record retention in line with corporate policy, local, states, and federal regulations,
• Maintain a comprehensive, secure, filing system for medical records for Oil and Gas Client.
  • Photocopy, scan and fax documents re medical examinations, results etc. to relevant databases such as electronic medical records.
  • Managing new and archived paper medical records into EMR as requested.
  • Attention to detail and accuracy in data entry and record-keeping.
• Correspond via email with employees and colleagues in a professional manner.
• Familiarity with Microsoft Suite (including TEAMS) and Adobe Acrobat DC (pdf)with ability to proofread, edit, and update as needed.
• Attend any relevant training courses and any other company mandated programs.
• Generate monthly expense reports (CTREX)
• Capabilities to grow and adapt as business needs evolve.
• Time management skills to prioritize tasks effectively to meet deadlines.
• Timely documentation in EMR/chart
• Be punctual and in-person, not hybrid schedule

Required Skills:

• Attention to Detail: Accuracy in data entry and record verification is crucial.
• Data Quality: Perform quality reviews to ensure the accuracy and completeness of medical data.
• Data Entry Proficiency: Experience with entering large volumes of data into electronic systems.
• Medical Terminology Knowledge: Familiarity with common medical terms and abbreviations.
• Communication Skills: Ability to communicate clearly and concisely with outside clinic providers, and colleagues.
• Computer Skills: Proficiency with computer systems, electronic health records software, and other relevant software
• Problem-Solving Skills: Ability to identify and resolve discrepancies or issues related to medical records or exam results.
• Organizational Skills: Ability to manage and maintain organized medical records and files.
• Teamwork: Ability to work effectively with healthcare professionals and independently.
• Administrative Tasks: May involve processing invoices, maintaining logs, and other administrative tasks related to medical records.

Invoicing:

• Accuracy and Verification: Emphasize your ability to review and verify billing data for accuracy.
• Discrepancy Resolution: Highlight your experience in handling and resolving billing discrepancies, including contacting clients and internal departments.
• Payment Tracking and Follow-up: Indicate your experience in tracking payments, following up on overdue accounts, and ensuring timely collections.
• Record Keeping: Highlight your ability to maintain accurate records of invoices, payments, and discrepancies.